How to Use an SLA Calculator Tool
To calculate SLA compliance, use the formula: (Total Uptime / Total Time) x 100. This will give you the percentage of time your service adhered to the agreed SLA standards.
Tool World
Tool World
To calculate SLA compliance, use the formula: (Total Uptime / Total Time) x 100. This will give you the percentage of time your service adhered to the agreed SLA standards.